Fees & Policies
Blue Bear Fees
Blue Bear Policies
Blue Bear Fees
General Fees
Limited Scholarships and a Sliding-Scale rates are available.
Low Cost Tutoring
In case you need help with course material in Blue Bear's
10-week programs, we offer the chance to take one hour of private
tutoring at discounted rates, either in two half-hours or in one hour-long
session. Tutoring sessions will be scheduled as available and
only while your course is still meeting.
Tutoring sessions:
$20 each for 25 minutes (limit two
per course)
OR
$30 for 55 minutes (limit one per course)
Call to request scheduling. We'll do our best to find a time and
tutor for you. Please understand that you'll have to pay for any
late cancellation once a time is agreed upon since we have to pay the
teacher. Tutorials are not available with Bonnie Hayes or Raz Kennedy.
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Blue Bear Policies
For questions concerning these policies, please contact us at 415.673.3600 or via email.
To Cancel a Private or Semi-Private
Lesson
- Notify the Blue Bear desk, not your teacher!
- For lessons cancelled in person or by phone with
two days notice (see schedule below), you will be charged
a $10 administrative fee.
- For lessons cancelled with
less than two days notice you will be charged in
full so that your teacher can be paid for the reserved time.
| If your lesson is on: |
You need to notify the desk by: |
| Monday |
Saturday 4pm |
| Tuesday |
Anytime Sunday (leave a phone message) |
| Wednesday |
Monday 8pm |
| Thursday |
Tuesday 8pm |
| Friday |
Wednesday 8pm |
| Saturday |
Thursday 8pm |
Our office hours are Monday to Thursday 1-8pm, Friday 3-6pm and
Saturday 10:30am - 4pm. Blue Bear's phone number is 415.673.3600.
If you are charged for a lesson for which tuition is owed, we will ask you
to catch up on tuition to confirm your next lesson.
We may sometimes call to ask if you're able to move your lesson time on
a particular date. If the change is not convenient for you, feel
free to keep your usual time. We are not calling to cancel your
regular lesson time unless we state that very clearly!
To Drop Your Lessons
Please tell us when you want to discontinue your lessons! We assume
that you will be continuing lessons at the end of your package unless
you notify us otherwise. You will be billed for a new package and you'll
be charged accordingly.
Please tell us if you'd like to try a different teacher or instrument anytime!
Private Lesson Refund Policy
Any remaining lesson credit is refundable for one
year after your last charged lesson. Any outstanding credit also lapses
at this time. For partial refunds on a four-lesson or ten-lesson discount
package, charged lessons will be pro-rated at the next higher rate.
Group Class Drop Policy
In order to receive a partial refund or credit for a class you wish to drop,
you must inform us two days prior to the second meeting of the class. If
you are unable to finish a class due to changes in your schedule or
life, we are often able to let you retake the same class in the future
and just pay the deposit amount (15% of the class tuition unless otherwise
noted) on a space-permitting basis.
Group Class and Music Community Refund
Policy
If you want a refund for any group program, you
must let us know at least two days before the second
class or workshop meeting. We
will be happy to refund or transfer your credit except
for the Music Community membership fee and deposit amount
(15% of the class tuition in most cases). The
membership fee and deposit amounts are not refundable
or transferable. After
the second course meeting, there are no refunds or transfers
of credit.
Please note that the Blue Bear Music Community
membership fee is not refundable. The benefits that
come with the membership fee are good for one year from the
date of purchase.
Privacy Policy
Information collected on this website will not be shared, sold or
rented with any other organization. We will respect your
requests regarding use of your information, and will
only add you to our postal or email mailing list with
your permission. Posting to the Jam List, Musician's
Marketplace and the Message Boards will expose some of
your information to other Music Community Members. Blue
Bear Music cannot be held liable for potential uses or
misuses of that information. Your use of those tools
implies your acceptance of this policy.
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